1. Check-in and Check-out

Check-in: From 2:00 PM onwards

Check-out: By 10:00 AM

Early check-in or late check-out may be available upon request, subject to availability and may incur an additional fee. Please contact reception in advance to arrange.

2. Reservations and Payments

A valid credit card or deposit is required to confirm all bookings.

Full payment is generally required upon arrival unless otherwise arranged.

Rates are subject to change without notice; confirmed bookings are honoured at the agreed rate.

We recommend reviewing your booking confirmation for any special terms, rates, or package details.

3. Identification Requirement

All guests must present a valid government-issued photo ID (such as a passport or driver’s license) at check-in for identity verification and security purposes.

Failure to provide valid identification may result in refusal of accommodation.

4. Cancellation and Amendments

Cancellations or changes to bookings must be made at least 2 days (48 hours) prior to the scheduled arrival date to avoid cancellation fees.

Late cancellations, no-shows, or modifications within 2 days (48 hours) of arrival may incur a fee equal to one night’s accommodation or loss of deposit.

Please check your booking confirmation for specific cancellation policies related to your reservation.

5. Occupancy and Guests

Maximum occupancy limits apply to each unit as stated in the room description and must be adhered to for safety and comfort.

Additional guests or visitors must be approved by management before arrival. Extra charges may apply.

All guests must be registered upon check-in.

6. Parking

Each unit is allocated one dedicated parking space for the duration of the stay.

Parking is free of charge but limited to one vehicle per unit.

Additional vehicles must be parked off-site or at alternate arrangements made by guests.

7. Guest Conduct and Safety

We ask all guests to respect the property, other guests, and motel staff.

Excessive noise, disruptive or illegal behavior is strictly prohibited and may result in immediate termination of the stay without refund.

Smoking is prohibited inside all units and indoor areas. Designated outdoor smoking areas are provided for your convenience.

8. Pets

Pets are not permitted on the premises unless prior approval has been granted by management.

Any approved pets must be well-behaved and accompanied by valid vaccination documentation.

9. Facilities and Amenities

Access to shared facilities such as the pool, spa, and laundry is available to registered guests only.

Children must be supervised by an adult at all times when using these facilities.

The motel reserves the right to close facilities temporarily for maintenance or safety reasons.

10. Maintenance and Access

For safety and maintenance purposes, management or authorized staff may access guest units with reasonable notice.

In case of emergencies, immediate access may be necessary without prior notice.

11. Liability and Insurance

Motel takes reasonable care to provide a safe environment but is not responsible for loss, theft, or damage of personal belongings.

Guests are encouraged to insure their valuables and personal items.

Guests use the motel’s facilities at their own risk.

12. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with applicable privacy laws.

Guest information is only used to manage your reservation and stay, and will not be shared with third parties without your consent except as required by law.

Thank you for choosing Continental Motel. We look forward to welcoming you and ensuring your stay is enjoyable and comfortable. If you have any questions or require assistance, please don’t hesitate to contact our friendly team.